As part of its evolution into a total communications and entertainment provider, Digicel Play continues to invest in its network and employees to ensure that customers experience the best and most reliable home broadband and TV services in the TCI. Most recently, Digicel has focused on providing training to nine Digicel Play staff who completed a Society of Cable Telecommunications Engineer (SCTE) professional certification.
Following its US$8 million investment in network rebuild, Digicel Play has ensured that the company’s installers, services technicians & dispatch team have been trained to international SCTE Standards.
SCTE certification is the cable industry’s premier endorsement for professionals. SCTE certifications are based on in-depth testing and ongoing professional development maintenance through continuing technical education requirements. SCTE certifies cable telecommunications professionals in various levels of expertise across all areas of the cable network. This initial training for the Dispatch team segment will be further endorsed with additional training to ensure that all employees reach the Broadband Premises Expert (BPE) level of attainment.
Digicel Play announced its network rebuild on July 22nd and highlighted the investment made into the rebuilding the network with the installation of over 30 km of fibre optic cable, 11 km of coaxial cable and the doubling of it’s international bandwidth capacity – all of which will deliver an unbeatable, superfast broadband experience to homes and businesses across TCI.
The company has since added, 6 new vehicles to its fleet including 2 bucket trucks along with other vehicles which will result in quicker installation and response times for customers.
Digicel CEO Erik Staaf, stated that “Our employees are our greatest assets and investing in and developing staff is at the heart of Digicel because it is vital to the service level that Digicel can provide to our customers.”
Congratulation to all nine employees on their SCTE certification.
