As a part of the Office of the Deputy Governor’s vision to improve service delivery across government, Deputy Governor Anya Williams accompanied by the Director of her office Mr. Tito Lightbourne and Human Resources Director Mr. Mark Greenway visited the Cayman Islands during the week commencing August 8th, 2016 to launch a new partnership for training, professional development and performance management with the sister UK overseas territory.
During the course of the visit the Deputy Governor and her team had the opportunity to engage with Deputy Governor Franz Manderson and his team including Chief Operating Officer Gloria McField-Nixon on possible areas of mutual interest and how both territories could work to improve the services that their agencies provide to the general public.
Commenting on the visit Deputy Governor Manderson said; “It was a privilege and pleasure to welcome the Deputy Governor of the Turks and Caicos Islands to the Cayman Islands. We are working together to improve the performance of our respective civil services so that we can deliver high quality services to our customers and look forward to great successes.”
Deputy Governor Williams was pleased to visit Cayman and to formally launch such a partnership. She stated; “DG Manderson and I were appointed during the same period as both our territories have been undergoing a series of reform programs throughout the years, we both have continuously led over the years in delivering presentations in the UK and elsewhere on the successes of our reform programs.
“Following on from the voluntary severance program in the Turks and Caicos we have spent a considerable amount of time during the past few years in focusing on rebuilding the civil service by ensuring that departments were properly staffed and equipped with the resources needed to carry out their jobs, including improvements in pay and infrastructure and whilst there is still some work to be done in this area, our new vision will focus on rebranding the civil service and on improving our customer service delivery.
“This will be done by continuing to focus on staff training and professional development and by ensuring that proper performance management systems are put in place. The Cayman Islands has been of great assistance to us in the past in providing training for our social services and other staff and we look forward to a further enhanced partnership.”
