FortisTCI crews continue efforts this morning to resolve a major technical fault at the power plant on Providenciales. Engineers and technicians are presently carrying out work to replace electrical equipment at the main substation that failed yesterday. This equipment is needed to route electricity to the customers affected.
The necessary work will take approximately four hours to complete and will require additional time for restoration of services. The company estimates that restoration of electricity to customers in Grace Bay, Leeward, and Leeward Palms will begin this afternoon by approximately 3 p.m.
FortisTCI understands the impact to its customers and is making every effort to normalize service as soon as possible. Updates will be provided as additional information becomes available.
For more information, please contact our customer service representatives at 649-946-4313. Follow our Facebook page for regular updates.
