415 hospitality and tourism employees across the TCI completed a 24 day intensive training programme with the Caribbean Hotel and Tourism Association Education Foundation.
The foundation in partnership with the Turks and Caicos Islands Hotel and Tourism Association conducted its largest “Caribbean Supercharged Service” training series in 36 years in the TCI. The five week programme provided both hands-on and service centered training for housekeepers, maintenance technicians, pool and beach specialists, groundsmen, front of house workers, Food and beverage servers, supermarket personnel and TCI’s border force.
The interactive sessions were delivered under a number of themes; including Heartfelt Guest Care, Happy Housekeepers, Realistic Leadership and 007 Secret Care Agents just to name a few.
RTC spoke with a participant of the program, Stevonya Higgs-Cox to find out how the training program was and why it is important for us to constantly train our hospitality staff.
The Turks and Caicos Hotel and Tourism association aims to assist all sectors of the hospitality and tourism industry to ensure an excellent standard of service is delivered to visitors and local alike.
