The Water Undertaking Department in conjunction with the Ministry of Home Affairs, Transportation, Broadcasting, Energy and Utilities and Telecommunications Commission would like to advise customers on the island of Grand Turk that a disconnection exercise will be carried out on 31st May 2023 on all outstanding accounts.

In order to prevent any disruption to your service, we kindly request that you settle your outstanding balance with the department by 30th May 2023. Failure to do so will result in your service being disconnected and a five percent (5%) late charge being applied to your account. Additionally, service reconnection will require that your outstanding balance be paid in full along with a reconnection fee.

To make payment, payment receipt vouchers can be obtained from The Water Undertaking Department located at South Base, Grand Turk. Office hours are from Monday to Thursday, 8:30 a.m. to 4:30 p.m. and Friday from 8:30 a.m. to 4:00 p.m. You may also call 649-338-3518 to enquire about your account and any outstanding balance.