The Turks and Caicos Islands Border Force continues to advance its leadership capacity and organisational resilience with the successful completion of a three-day Emotional Intelligence Training Programme for its management staff. The training, facilitated by Mr. Lorenzo Casapia of the International Business and Economic Forum (IBE Forum), was held under the theme “Leadership and Emotional Intelligence: Training for Government Leaders.”
The training unfolded across three interactive sessions:
The training comprised three interactive sessions focused on self-awareness and emotional regulation, empathy and coaching for high-performing teams, and relationship-building through effective communication, feedback, and conflict resolution, equipping officers with neuroscience-based strategies and leadership tools to strengthen performance and team dynamics.
Deputy Premier and Minister responsible for Immigration and Border Services, Hon. Jamell Robinson, commended the initiative, emphasising the importance of emotionally intelligent leadership:
“The completion of this Emotional Intelligence programme reflects our commitment to developing leaders who are not only skilled but emotionally attuned to the needs of their teams and the communities they serve. Emotional intelligence is a strategic asset one that empowers our officers to lead with empathy, manage conflict constructively, and inspire excellence.”
Director General Emilio Seymour highlighted the significance of this milestone in the Force’s leadership journey: “This training marks an important step in our growth as an organisation. Emotional intelligence is central to effective leadership, particularly in high-pressure environments like border security. Our team now has enhanced tools to lead with clarity, compassion, and confidence.”
The TCI Border Force remains steadfast in its mission to safeguard the security and prosperity of the Turks and Caicos Islands. Through ongoing investment in leadership development, the Force continues to build a resilient, emotionally intelligent team, one equipped to meet the evolving demands of border operations and public service.
