Administrative professionals and medical records officers are a vital part of the health care team. In many cases they are the machinery behind a well-functioning engine. This year the Primary Health Care Manager introduced the “Trailblazer of the Year” and the “Medical Records Officer” of the year award 2024.
A trailblazer by definition is someone who is the first to do something. A trailblazer is a leader and a trendsetter, someone who helps to guide others. The trailblazer award was presented to the individual who has consistently performed exceptionally well on the job. Someone who leads by example and exemplifies personal growth and in their area of expertise.
The Medical Records Officer of the year award was presented to the medical records officer who performed exceptionally well in 2024. This individual displayed exceptional performance in the core competencies set out by the Human Resource Management Directorate. This officer displays strong customer service skills, dedication, reliability, and efficiency.
The recipient of the 2024 trailblazer award was presented to Ms. Coni Malcolm and the Medical Records Officer of the year award was presented to Mrs. Kaylesa Rolle-Mason. The awards were presented by the Primary Health Care Manager on Administrative Professionals Day during the Ministry of Health and Human Services’ training for administrative staff.
“I am truly honoured to accept the medical records officer of the year award. I am grateful for this recognition; it truly means a great deal to me. I am grateful for the support of my teammates and the encouragement of those that lead the unit. I look forward to continuing this journey doing my part to support the team at Migrant Health and by extension the Primary Health Care Unit.” – Kaylesa Mason-Rolle
“I am thrilled to receive the trailblazer of the year award for 2024. This award means a lot to me. It is proof that my hard work, dedication, and performance has not gone unnoticed. I could not have achieved this without the incredible support of my manager, her belief in me has been my greatest strength. This award inspires me to keep striving for excellence.” – Coni Deanna Malcolm
“I am a firm believer in rewarding excellent and exceptional performance. The administrative and medical records professionals within our organization play a vital role in the optimal functioning of primary health care. They are in their own way, the unsung heroes of the team. Without their care, dedication, commitment, and hard work, our team would be unable to make the significant achievements that we have made over the years. We value our team members and so we were delighted to introduce these awards, not only to reward performance, but to add to other activities that boost staff morale. It is proven that good staff morale equals good performance. I am extremely proud of Ms. Malcolm and Mrs. Rolle-Mason. Their rewards were a long time coming, but better late than never. Both ladies continue to perform exceptionally well and have shown excellent leadership qualities among our teams. Congratulations on a job well done.” – Alrisa Gardiner Primary Health Care Manager
“Congratulations to the awardees on their achievement of trailblazer and medical records officer of the year. This is a testament to your professionalism, hard work and dedication. This amazing accomplishment is just one step on your journey. Your ability to relentlessly provide excellent service and find innovative ways to improve service delivery is the key to this success and many to come. This is an incredible achievement, and you deserve the spotlight to celebrate the moment.” – Honourable Kyle Knowles Minister of Health and Human Services
Join us in congratulating these committed, hardworking and dedicated professionals.



