According to WCBS 2, over 300 passengers were on the plane from 10 a.m. to 4 a.m., with the excuse of bad weather being given. But there’s a bigger problem: “Pilot Paul Beston said Newark Airport does not service Caribbean Airlines — no computers, no staff, no customs paperwork and no gate.”

That’s pretty good, the airline is diverted to Newark, but there’s no way to accept the plane or passengers. One passenger complained, “It’s disgusting. It’s really terrible. I mean we’re human, nobody should have to go through this.”