Sandals Resorts International (SRI) reported a 44 per cent decrease in its communication costs just one year after implementing a Pan-Caribbean closed-user group (CUG) solution from Digicel Business.
The communication solution enables unlimited calling on the Digicel network between the company’s employees across its fifteen locations throughout the Caribbean.
At Sandals, communication is a critical part of what we do,” said Wayne Cummings, SRI director of business administration and processes. “Therefore, we have to ensure that we have the most efficient solutions in place to keep the lines of communication open in our company-the exclusive level of service we are able to provide to our customers is dependent on this.”
Digicel Group operates in 31 markets in the Caribbean, Central America and Asia Pacific, while Sandals has 15 resorts across Jamaica, Antigua, Saint Lucia, The Bahamas, Barbados and Grenada.
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